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If the ordered shoes do not fit or meet your taste, you have the possibility to return them within 14 days and replace them with another product, or to receive a refund. The refund will be implemented through the same way your payment has done.
Please return the product in perfect condition and in its original packaging with the form to the return of products that you will find together with the invoice in the package.
The costs for the returning shipment are borne by you, the second expedition to you is on our charge.
In order to grant you enough time to try on your chosen articles as well as buffering possible delays in delivery, we extend our terms for returns and exchanges to 60 days until further notice.
On a personal note: all our employees are in good health with some of them, however, working from home owing to the current situation. We, therefore, ask for your understanding and patience should it take us longer than usual to answer your requests.
Your NOAH team – we hope you will continue to stay healthy!